News Releases


FEBRUARY 3, 2023 (SAN ANTONIO)- As of 8:25 p.m. last night, CPS Energy has restored all weather-related power outages related to the ice storm that entered the service territory on Tuesday. During the peak of the storm, 45,000 customers were without power as a result of heavy ice accumulation on trees and power lines. CPS Energy thanks customers for their patience as crews worked around the clock on restoration efforts. The storm resulted in CPS Energy crews working a total of 339 downed wires from February 1 to 4:00 p.m. February 2.  

 “I want to thank our customers for their patience as we got through this ice storm,” said Richard Medina, EVP of Energy Delivery Services at CPS Energy. “I also want to thank our crews and support teams for their around the clock efforts to restore power to our community in extreme weather conditions. Our teams faced some challenges the last few days as the ice impacted wires and equipment and I’m proud of how they worked together safely to restore our customers.”

CPS Energy reminds customers to update their emergency contact information by calling 210-353-2222 so that they receive communications during weather events, such as this ice storm.


About CPS Energy

Established in 1860, CPS Energy is the nation’s largest public power, natural gas, and electric company, providing safe, reliable, and competitively priced service to 907,526 electric and 373,988 natural gas customers in San Antonio and portions of seven adjoining counties. Our customers’ combined energy bills rank among the lowest of the nation’s 20 largest cities while generating $9 billion in revenue for the City of San Antonio for more than eight decades. As a trusted and strong community partner, we continuously focus on job creation, economic development, and educational investment. We are powered by our skilled workforce, whose commitment to the community is demonstrated through our employees’ volunteerism in giving back to our city and programs aimed at bringing value to our customers. CPS Energy is among the top public power wind energy buyers in the nation and number one in Texas for solar generation.

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